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Help & resources

Everything you need to get going, understand how verification works, or get in touch with a real person.

Getting started

The basics.

Getting started

A short walkthrough of listing your first asset and getting verified.

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FAQ

Answers to the questions we hear most about bookings, payments, and verification.

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Contact support

Something not working, or a booking dispute? We read every message ourselves.

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Trust & verification

Every provider and renter is checked.

Why we ask for this

Why ResourceGrid verifies both sides of every listing.

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How verification works

The four-step pipeline, and what happens to anything ambiguous.

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If you're rejected

Resubmission vs. appeal, and how to tell which one you need.

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Your data & retention

Where it's stored, who sees it, and how long we keep it.

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