Powered by Incedym UniversalA real check, assisted by software but never decided by it alone. Here's the shape of it, without the parts that would just help someone game it.
You submit. Identity or business registration details, plus supporting documents — a government ID, a registration certificate, whatever your role requires.
We read and cross-check. Documents are extracted and compared against what you entered, and against public registries where one is available for your country.
Clear cases resolve automatically — in either direction. A clean match passes. A clear fraud signal (a duplicate ID number, a disposable email on a provider account) is rejected automatically too. Neither of those needs a person.
Anything in between goes to a person. A mismatch, an inconsistency, a case the automated check just can't call confidently — a human reviewer resolves it before any status is granted.
This is the part worth being explicit about: a pending review never quietly becomes "verified" because time passed. If your case is waiting on a person, it stays restricted until that person actually looks at it — not auto-approved because a queue was long, and not treated as good-enough because nothing's gone wrong yet. Verified means someone actually checked, every time.
We're intentionally not listing the exact signals that trigger automatic rejection, or the precise thresholds that separate an automatic pass from a manual one. Publishing that would mostly help people figure out how to slip past it — it wouldn't help you get verified any faster if you're submitting real documents in good faith.
Rejected, or expecting to be? See what happens next →