Powered by Incedym UniversalA rejection always comes with a reason, and it's never the end of the road. There are two different paths from here, and which one is right depends on why it happened.
Every rejection comes with a stated reason — not a bare "denied." That reason is what tells you which of the two paths below actually applies to your situation.
Something was incomplete, unclear, or mismatched — a blurry document, a name that didn't quite match your entered details. Fix it and resubmit; it re-enters the same review from the start. There's a cap on how many times you can resubmit before you're routed to appeal instead, so this path can't be used to just try over and over until something slips through.
You believe the rejection itself was wrong, not that your submission was incomplete. An appeal goes straight to a human reviewer — it doesn't get re-run through the same automated check that produced the result you're disputing.
Resubmissions and appeals on an account are tracked over time, so a review — human or otherwise — has real context, not just the single case in front of them.
Want to understand the check itself first? See how verification works →